1. Authorization Template:
In some instances, medical facilities have their template of Authorization. We at Neural IT are very prompt in understanding these requirements before we place a request. The medical facility-specific authorizations are prepared, well-formatted and then these requests are placed. This again saves a lot of time and fastens the medical request process.
2. Prepayments:
Some medical facilities have a standard fee for requesting medical records, and they expect the customers to pay the fee before along with the authorization. We at Neural IT have developed a database of such facilities, so we are well aware. While requesting medical records from these facilities, we always make an effort to send them their pre-payment check so the process isn't delayed unnecessarily. In many cases, we call up the facility and ask if they require a prepayment and then process the request.
3. Mailing Requests:
Some medical facilities have a hard and fast rule of accepting requests and payment via mail only. Neural IT has made a special provision where we can mail the requirements using USPS. These USPS posts are then tracked regularly using the USPS Numbers and followed up. There is no additional cost incurred for these mail requests.
4. Specific Requirements:
Attorneys at times require some specific type of record, date-wise or medical provider-wise. We at Neural IT make it a point to check the received medical records to validate that the requirement is fulfilled. If not, we follow up with the medical facility till we get a satisfactory response or the requirement is fulfilled.